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By HeiChat

HeiChat Earns Built for Shopify Certification to Help Merchants Win the Peak Sales Season

HeiChat is a 24/7 intelligent sales chatbot built on ChatGPT and Claude AI technology, specifically designed for Shopify merchants. As a Built for Shopify certified app, HeiChat has earned a high rating of 4.9 out of 5 in the Shopify App Store.

HeiChat Earns Built for Shopify Certification to Help Merchants Win the Peak Sales Season

Built for Shopify: Shopify's Highest Quality Certification

Built for Shopify (BFS) is Shopify's official highest-level app certification program, representing that an app has met Shopify's highest standards in quality, performance, and user experience.

Apps that earn Built for Shopify certification must meet the following strict criteria:

  • Exceptional Performance: Ensures your store runs fast without affecting page load speed, keeping customers satisfied and orders flowing
  • Excellent Design: Clean workflows and user-friendly interfaces that allow merchants to quickly onboard and use daily
  • Deep Integration: Works seamlessly with Shopify admin, with all controls and data at your fingertips

Apps that pass Built for Shopify certification receive an official certification badge, higher search rankings in the app store, and more exposure opportunities. Merchants can install and use these apps with greater confidence, as their compatibility and security have been rigorously reviewed by Shopify.

HeiChat: AI-Powered Sales Assistant

HeiChat is a 24/7 intelligent sales chatbot built on ChatGPT and Claude AI technology, specifically designed for Shopify merchants. As a Built for Shopify certified app, HeiChat has earned a high rating of 4.9 out of 5 in the Shopify App Store.

Core Features

  • Multi-language Support: Supports 70+ languages, automatically switching based on the customer's language to seamlessly serve global customers
  • Intelligent Conversations: Uses multiple AI technologies including GPT-4/GPT-5/Claude AI to provide accurate answers and maintain natural, fluid conversations
  • Live Chat Support: You can directly intervene in chats, with translation features provided in the backend to facilitate communication with users worldwide
  • Self-learning: Provides "Train and Fine-tune AI" functionality, allowing merchants to edit AI responses and create more accurate answers for future questions
  • Comprehensive Coverage: Answers questions about discounts, store policies, shipping policies, and uses a knowledge base to train a customer service bot specific to your store
  • Order Tracking: Automatically handles customer order inquiries, providing real-time order status information
  • Agent Feature Integration: Automatically analyzes user inquiries to generate AI tickets and intelligent chat tagging to help improve efficiency

HeiChat Settings

Deep Integration

HeiChat is deeply customized for Shopify, perfectly integrated with the Shopify admin, and can directly access store data to provide customers with accurate product information, inventory status, and order details.

Win the Peak Sales Season - HeiChat Helps Boost Your Conversion Rate

With the arrival of peak sales events like Black Friday, Cyber Monday, and Christmas, e-commerce traffic will reach its annual peak. During this critical time, customer inquiries surge, and fast, accurate customer service becomes a key factor in improving conversion rates.

How HeiChat Helps Boost Your Performance

  1. 24/7 Uninterrupted Service

    • Don't miss any potential customers - whenever and wherever customers inquire, they receive immediate replies
    • Covers global time zones, truly achieving round-the-clock service
  2. Instant Response, Reduce Cart Abandonment

    • Long customer wait times are one of the main causes of order loss
    • HeiChat can reply to customer inquiries within seconds, significantly reducing customer abandonment rates
    • Actual data shows that merchants using HeiChat have reduced customer service emails by nearly 50%
  3. Smart Recommendations, Promote Conversions

    • Intelligently recommends related products based on customer needs
    • Proactively introduces promotional activities and discount information
    • Guides customers through the purchase process, reducing cart abandonment rates
  4. Multi-language Support, Expand Global Markets

    • Attract global customers during peak sales season
    • No need to hire multilingual customer service teams, reducing operational costs
    • Provides native-level service experience for every customer
  5. Handle High Concurrent Inquiries

    • Simultaneously handles hundreds of customer inquiries without customer service being overwhelmed
    • Maintains consistent service quality for every customer
    • Allows human customer service to focus on handling complex issues
  6. Accurate Product and Policy Information

    • Automatically answers common questions about product specifications, inventory, shipping, return and exchange policies
    • Reduces after-sales disputes caused by inaccurate information
    • Enhances customer trust in your brand

Now Is the Best Time to Deploy

With the peak sales season approaching, deploying HeiChat now allows you to:

  • Train the AI in advance to familiarize it with your products and services
  • Complete system testing and optimization before traffic peaks arrive
  • Ensure the best service experience for customers during critical moments
  • Confidently handle traffic surges and seize every sales opportunity

Summary

As a Built for Shopify certified AI-powered sales assistant, HeiChat represents a dual guarantee of quality and performance. In the upcoming peak sales season, HeiChat will help you:

  • ✅ Provide 24/7 uninterrupted customer service
  • ✅ Quickly respond to customer inquiries, reducing order loss
  • ✅ Intelligently recommend products, increasing average order value
  • ✅ Support 70+ languages, serving global customers
  • ✅ Handle high concurrent inquiries, managing traffic peaks
  • ✅ Reduce customer service costs, improve operational efficiency

Don't let customer waiting become a bottleneck for your sales growth. Choose HeiChat and let AI help you stand out during the peak sales season and achieve breakthrough performance!


Experience HeiChat Now

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