Privacy Policy

1. Introduction

Welcome to MerchMindAI's Privacy Policy. This document outlines how we collect, use, and process your personal information when you use our website, tools, and services.

MerchMindAI ("we," "our," or "us") is committed to protecting your privacy. We've designed this Privacy Policy to explain our practices regarding the collection, use, and disclosure of information we receive through our services.

By using our services, you agree to the collection and use of information in accordance with this policy. We will not use or share your information with anyone except as described in this Privacy Policy.

2. Information We Collect

2.1 Information You Provide to Us

We collect information you provide directly to us when you:

• Create an account or user profile
• Use our e-commerce tools and generators
• Contact our customer support
• Subscribe to our newsletters
• Participate in surveys, contests, or promotions
• Comment on our blog posts or in our community forums

This information may include your name, email address, company information, and any other information you choose to provide.

2.2 Information We Collect Automatically

When you access or use our services, we may automatically collect information about you, including:

• Log Information: We record information about your use of our services, including the type of browser you use, access times, pages viewed, your IP address, and the page you visited before navigating to our services.
• Device Information: We collect information about the device you use to access our services, including the hardware model, operating system and version, unique device identifiers, and mobile network information.
• Usage Information: We collect information about your usage of our tools, such as the features you use, the actions you take, and the time, frequency, and duration of your activities.
• Location Information: We may determine the approximate location of your device from your IP address to customize our services and for security purposes.
• Cookies and Similar Technologies: We use cookies and similar technologies to collect information about your browsing behavior and preferences.

3. How We Use Your Information

We use the information we collect to provide, maintain, and improve our services, including:

• Providing and personalizing our services
• Processing transactions and sending related information
• Responding to your comments, questions, and requests
• Sending technical notices, updates, security alerts, and administrative messages
• Communicating with you about products, services, offers, promotions, and events
• Monitoring and analyzing trends, usage, and activities in connection with our services
• Detecting, investigating, and preventing fraudulent transactions and other illegal activities
• Improving and developing new products and services

4. Sharing of Information

We may share the information we collect as follows:

• With Service Providers: We may share your information with third-party vendors, consultants, and other service providers who need access to such information to carry out work on our behalf.
• In Response to Legal Process: We may disclose your information if required to do so by law or in response to valid legal requests.
• For Protection of Rights: We may disclose information when we believe disclosure is necessary to protect our rights, property, or safety, or that of our users or others.
• With Your Consent: We may share information with third parties when you give us explicit permission to do so.

We will never sell your personal information to third parties for marketing purposes.

5. Cookies and Similar Technologies

We use cookies and similar technologies (like web beacons, pixels, and local storage) to gather information and provide you with a better experience.

These technologies help us understand how you use our services and tools, remember your preferences, and improve your overall experience. They also help us provide you with personalized content and advertising.

You can control cookies through your browser settings and other tools. However, if you block certain cookies, you may not be able to use all the features of our services.

6. Data Security

We take reasonable measures to help protect information about you from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction. However, no security system is impenetrable, and we cannot guarantee the security of our systems.

We encourage you to take steps to keep your personal information safe by not sharing your password and by logging out of your account after each use.

7. Your Rights and Choices

You have certain rights regarding your personal information:

• Account Information: You can access, update, or delete your account information at any time by logging into your account.
• Marketing Communications: You can opt out of receiving promotional emails from us by following the instructions in those emails. Even if you opt out, we may still send you non-promotional communications, such as those about your account or our ongoing business relations.
• Cookies: You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent.
• Data Access, Correction, and Deletion: In some regions, you have the right to access, correct, or delete your personal information. You can make such requests by contacting us at [email protected].

8. International Data Transfers

We are based in the United States and process and store data in the U.S. If you are outside the U.S., we may transfer, store, and process your information in countries other than your country of residence, including the United States, where data protection laws may differ from those of your country.

By using our services, you consent to the transfer of your information to the United States and other countries as described in this Privacy Policy.

9. Children's Privacy

Our services are not directed to children under 16, and we do not knowingly collect personal information from children under 16. If we learn that we have collected personal information of a child under 16, we will take steps to delete such information as quickly as possible. If you believe that we might have any information from or about a child under 16, please contact us at [email protected].

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: